NEMDR Logo  Process Overview

1 Designing and Using a DMS

2 DRP & Adviser Process

Documents & Forms

DMS Contact Information

Reports to DMS Contacts

Link to NECA website for Draft confidentiality agreement and issues paper

Dispute Resolution Panel decisions

Stage 1 : Designing and Using a DMS

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Adviser Fees

DOC D7 : Adviser Fees
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Stage 1 DMS Guide

PDF D8a1 : Guidance Notes for DMS
Guidance notes for a DMS under the Code
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PDF D8a2 : Model DMS
Model for a DMS under the Code
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Stage 1 Participant DMS Guides

PDF D8b1 : NRG Flinders DMS Guide
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PDF D8b2 : Powerlink DMS Guide
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PDF D8b3 : TransGrid DMS Guide
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Stage 1 DMS Notices

PDF F1 : DMS Referral Notice
8.2.4 (c) of the Code
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PDF F1b : Notification by NEMMCO of a DMS Referral Notice
NEMMCO only 8.2.4 (g) of the Code
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Mediation

PDF D5 : Mediation Guide - Sir Laurence Street
Overview of Mediation for commercial advisers : Under licence
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PDF D6 : Mediation & Confidentiality Agreement
Agreements for use in Mediation
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 Stage 1 is about market participants’ resolving their own disputes using a dispute management system that has been developed by the participant.

This section provides guidance on how to design and use a DMS and examples of participants’ DMS processes.

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© NECA, 2004.